Buying a new air compressor… the first thing to ask!
Folks buying an industrial air compressor from an industrial shop don’t necessarily have this problem, as likely the air compressor distributor is the company that fixes that brand.
Those of us that are buying a low cost DIY type air compressor from the big-box-store ilk, are not that fortunate.
When you find the air compressor that you think will suit your needs, the first question to ask your store clerk is who fixes that brand when it’s past warranty? You’ll typically see eyes glaze over, or a mindless grin slide across their face, and they may even mumble some sort of response that doesn’t tell you anything. Be persistent!
Big box stores fix virtually nothing. If your air compressor craps out within that store’s replacement time frame, and you return it with a problem, odds are they will simply give you a new one. That, believe it or not, is likely cheaper for them than having a process to handle compressor repair at the store level. And besides, rumor has it that the deal they cut with their supplier is that if a product comes back under warranty, the supplier will give the store a new one to replace it, anyway.
Are you buying your air compressors for 3 months, or one year use only? Planning on having it a longer time than that?
Then, ask where you get that particular compressor fixed when it is OUT OF WARRANTY. If they can’t tell you, buy another brand from somewhere else where they can.
I am inundated by emails from folks with an almost new, hardly used, big box store type air compressor that has failed after a short time, and no where, NO WHERE, can these folks get them fixed or even, if they know what the air compressor problem is, get parts to fix it.
Shop harder folks. Don’t buy air compressors from any store that cannot point you to where you will get service after the warranty runs out. Because the warranty will run out, and your compressor will, eventually, break down. When it does, know where to get it fixed.
Those of us that are buying a low cost DIY type air compressor from the big-box-store ilk, are not that fortunate.
When you find the air compressor that you think will suit your needs, the first question to ask your store clerk is who fixes that brand when it’s past warranty? You’ll typically see eyes glaze over, or a mindless grin slide across their face, and they may even mumble some sort of response that doesn’t tell you anything. Be persistent!
Big box stores fix virtually nothing. If your air compressor craps out within that store’s replacement time frame, and you return it with a problem, odds are they will simply give you a new one. That, believe it or not, is likely cheaper for them than having a process to handle compressor repair at the store level. And besides, rumor has it that the deal they cut with their supplier is that if a product comes back under warranty, the supplier will give the store a new one to replace it, anyway.
Are you buying your air compressors for 3 months, or one year use only? Planning on having it a longer time than that?
Then, ask where you get that particular compressor fixed when it is OUT OF WARRANTY. If they can’t tell you, buy another brand from somewhere else where they can.
I am inundated by emails from folks with an almost new, hardly used, big box store type air compressor that has failed after a short time, and no where, NO WHERE, can these folks get them fixed or even, if they know what the air compressor problem is, get parts to fix it.
Shop harder folks. Don’t buy air compressors from any store that cannot point you to where you will get service after the warranty runs out. Because the warranty will run out, and your compressor will, eventually, break down. When it does, know where to get it fixed.
No comments:
Post a Comment